Medical Receptionist

Are you passionate about providing brilliant service and making a difference in the healthcare industry? We are looking for a confident and caring Medical Receptionist to effectively interact with patients, referrers, funders and the public in a prompt and professional manner. Ideally, you will have had previous Medical Reception, office administration or scheduling experience or in a similar front-line customer contact role.  
  
We are after someone who is the right fit for our culture and professional practice standards. You will have strong communication skills with the ability to build empathy and rapport with patients and referrers quickly.

About Pacific Radiology
Pacific Radiology is New Zealand’s leading radiology services provider. We are focused on providing our patients with world class imaging, reporting and contract services within their own communities in New Zealand.
  
In the role you would:

·       Welcome and Assist Patients and Callers: Determine and fulfil their needs, arrange bookings, and provide appointment information.
·       Coordinate Imaging Appointments: Manage the booking of any required imaging appointments or lists.
·       Accurate Data Entry: Check patient details and input information into our systems with precision.
·       Handle Payments: Ensure patients are aware of examination costs and process payments efficiently.
·       Liaise with Clinical Staff: Work closely with clinical staff to keep appointments running smoothly.
·       Facilitate Patient Visits: Ensure any further actions required to complete the patient’s visit are taken care of.  
  
Skills and Experience:

·       Professional Experience: 2+ years in a professional administrator role.
·       Tech-Savvy: Proficient in Microsoft Office and quick to learn new computer systems.
·       Organisational Skills: Exceptional organisational and time management abilities.
·       Customer Service Excellence: Deliver outstanding customer service with exemplary interpersonal skills.
  
WHAT WE OFFER

Our employees enjoy a competitive salary with an excellent work/life balance, including 5 weeks annual leave and 5 days domestic leave per annum.
  
If you're ready to join a team that values professionalism and patient care, you have the attributes required for these roles and want to be part of a dedicated team we want to hear from you! Submit your CV and a cover letter today to be considered for this exciting opportunity. 

Please note, appointment to this position will be conditional on a satisfactory Police vetting and risk assessment as per the Children’s Act 2014.

Applications close Sunday 5 October