Are you passionate about providing exceptional service and making a difference in the healthcare industry? We are looking for a dynamic, confident and caring Medical Receptionist to be the welcoming face of our practice, ensuring a seamless experience for patients, referrers, funders, and the public. This opportunity is for a 12-month fixed term contract covering Parental Leave working across multiple sites in Kapiti, Porirua, Hutt Valley and Wellington.
Pacific Radiology is New Zealand’s leading radiology services provider. We are focused on providing our patients with world class imaging, reporting and contract services within their own communities in New Zealand.
What we are looking for: We would like someone with a background in ideally medical reception, office administration, or previous experience in a healthcare or customer service role. We are after someone who is the right fit for the culture and professional practice standards. If you have strong communication skills, confident using a range of computer systems, a proactive mindset and not afraid to ask questions or use your initiative and can quickly build empathy and rapport with patients and referrers, you might be the perfect fit for our team!
In the role you would: - Greet and Assist Patients and Callers: Determine and fulfil their needs, arrange bookings, and provide appointment information.
- Coordinate Imaging Appointments: Manage the booking of any required imaging appointments or lists.
- Accurate Data Entry: Check patient details and input information into our systems with precision.
- Handle Payments: Ensure patients are aware of examination costs and process payments efficiently.
- Liaise with Clinical Staff: Work closely with clinical staff to keep appointments running smoothly.
- Facilitate Patient Visits: Ensure any further actions required to complete the patient’s visit are taken care of.
Skills and Experience: - Professional Experience:2+ years in a professional administrator role.
- Tech-Savvy: Proficient in Microsoft Office and quick to learn new computer systems.
- Organisational Skills: Exceptional organisational and time management abilities.
- Customer Service Excellence: Deliver outstanding customer service with exemplary interpersonal skills.
If you're ready to join a team that values professionalism and patient care, you have the attributes required for this role and want to be part of a dedicated team we want to hear from you! Submit your CV and a cover letter today to be considered for this exciting opportunity.
Please note, appointment to this position will be conditional on a satisfactory Police vetting and risk assessment as per the Children’s Act 2014.
Applications for this position close 13 May 2025. Please note we are reviewing applications as they are submitted.